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Junior Customer Success Executive

Company: VirtualVocations
Location: Tyler
Posted on: March 22, 2025

Job Description:

A company is looking for a Jr. Customer Success Executive (Remote).
Key Responsibilities

Review failed payment activity and communicate with customers to prevent service disruption
Manage assigned post-sales activities to ensure consistent client engagement and identify opportunities for upgrades
Act as a liaison for customers to source answers to technical questions and assist in project managing new-customer implementations

Required Qualifications

1+ year of work experience in Customer Success
Ability to understand and communicate technical concepts and associated business value to customers
Experience with applications such as HubSpot, Slack, Zoom, and Google Suite
Ability to work effectively, independently, and proactively in a remote environment
Resonate with the company's core values and the impact of digital communication

Keywords: VirtualVocations, Tyler , Junior Customer Success Executive, Other , Tyler, Texas

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