Director, Franchise Transformation

Company: YUM
Location: Plano
Posted on: April 6, 2025

Job Description:

We are seeking a Director of Franchise Transformation to drive the strategic transformation of Pizza Hut's franchise operations. This individual will play a key role in improving restaurant performance and profitability across distressed franchise locations, focusing on designing and implementing a framework for revitalizing Franchises facing significant financial and operational challenges. The role requires a results-driven leader with a strong background in franchise development, financial acumen, operational excellence, and transformational leadership.Key Responsibilities:

• Develop and execute a strategic framework for distressed Franchises, ensuring significant improvements in restaurant performance and profitability.
• Leverage insights gained from alternate operating models, including JV partnerships, to create a detailed playbook aimed at recovering distressed franchises and begin its implementation with specific organizations identified by the Pizza Hut Franchise Governance Committee (FGC).
• Directly lead finance and marketing resources to maximize the impact of transformation efforts in partnership with franchisee, ensuring alignment across teams to deliver results.
• Work closely with the Franchise Governance Committee and Franchise Excellence Directors to identify distressed FZs and provide targeted transformational support as needed.
• Offer hands-on support and strategic counsel to the Franchisee Directors and other key stakeholders on transformation initiatives, ensuring effective implementation and communication across the organization.
• Report directly to the US COO, providing regular updates on transformation progress and outcomes. Ensure clear communication with both the Executive Leadership Team and relevant franchisee partners.Required Qualifications:
• You will be required to attend the Plano, TX office 3 days a week on Tuesday, Wednesday and Thursday, when not traveling.
• A minimum of 10+ years in franchise transformation, business development, or operations within the restaurant or retail industry.
• Strong ability to build financial models, assess franchise performance, and drive financial results.
• Firm understanding of marketing approaches to drive profitable same store sales growth.
• Proven experience leading cross-functional teams, with the ability to influence and align diverse groups to achieve business objectives.
• Ability to develop and implement a 1-3 year strategic transformation plan while addressing short-term obstacles and immediate needs.
• Strong negotiation and influence skills, particularly in franchisee relationships and complex business partnerships.
• Excellent communication skills, capable of engaging with senior executives, internal teams, and franchisee partners to drive alignment and action.
• Comfortable working in ambiguous, high-pressure environments and quickly adjusting strategies to meet evolving business needs.
• Ability to travel 30-40% of the time.Preferred Qualifications:
• Experience within YUM! or a similar franchise environment is a plus.
• MBA or equivalent education preferred.Salary Range: $160,400 - $188,800 annually + bonus eligibility and stock-based compensation. This is the expected salary range for this position. Ultimately, in determining pay, we'll consider the successful candidate's location, experience, and other job-related factors.
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Keywords: YUM, Tyler , Director, Franchise Transformation, Executive , Plano, Texas