Project Quality Manager
Company: VirtualVocations
Location: Tyler
Posted on: April 2, 2025
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Job Description:
A company is looking for a Project Quality Manager (ITIL, ISO,
ITSM, GxP).
Key Responsibilities
Ensure IT service desk operations align with company standards and
regulatory requirements
Identify inefficiencies and implement process improvements for
service excellence
Develop and maintain SOPs and documentation to enhance IT service
operations
Required Qualifications
Proven experience in quality management and process improvement
within IT service operations
Strong understanding of service desk environments and ITSM
frameworks
Hands-on experience with ITSM tools (e.g., ServiceNow, Jira,
Remedy)
Relevant certifications (ITIL, Six Sigma, ISO 9001, ISO 27001)
Experience in onsite and remote IT support structures
Keywords: VirtualVocations, Tyler , Project Quality Manager, Executive , Tyler, Texas
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here to apply!
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