Claims Manager - Dallas, TX

Company: Evolving Solution Services
Location: Dallas
Posted on: November 7, 2024

Job Description:

CITON Claims Solutions, LLC is a premier provider of claim management and administration services for insurance companies, specializing in efficient and innovative solutions tailored to meet each client's unique needs. With a dedicated team of experts and cutting-edge technology, CITON Claims Solutions, LLC ensures seamless processes, accurate assessments, and prompt resolutions, delivering unparalleled value and peace of mind to our clients.CITON Claims Solutions, LLC is a subsidiary of Orion180 Group Inc., and handles Claims Administration, Management, and Investigation.Job SummaryThe Claims Manager will oversee our insurance claims related to property damage and first party liability. In this role, you will be responsible for managing a team of claims adjusters, ensuring compliance with regulations and company policies, and maintaining relationships with policyholders and other stakeholders.Role and ResponsibilitiesTo perform the job successfully, an individual must be able to perform each essential duty satisfactorily and should demonstrate the following competencies to consistently perform the essential functions of this position:

• Manage a team of claims adjusters and ensure all claims are handled efficiently and effectively.
• Review claims and determine coverage.
• Work with adjusters and appraisers to assess property damage.
• Negotiate settlements with policyholders or their representatives.
• Ensure compliance with regulations and company policies.
• Maintain relationships with policyholders, brokers, and other stakeholders.
• Provide regular reports on claims status and performance metrics to senior management.
• Develop and implement policies and procedures to improve claims processing and customer satisfaction.
• Identify and implement technologies to improve claims management processes.
• Execute and manage catastrophe response.Qualifications and Education Requirements
  • Bachelor's degree in a related field.
  • Minimum of 3 years of experience in property claims management.
  • Strong knowledge of insurance regulations and policies.
  • Excellent communication and interpersonal skills.
  • Leadership and team management experience.
  • Analytical and problem-solving skills.
  • Ability to work under pressure and handle multiple tasks simultaneously.
  • Proficient in Microsoft Office and other relevant software.
  • Professional certification in claims management or insurance is a plus.Physical DemandsWhile performing general office duties for this position, the employee is regularly required to sit, stand and/or walk around (including the use of stairs). Other demands include the ability to openly communicate with others by talking, listening, and reading, being able to lift light objects (The office environment is fast paced and collaborative. An employee must be willing to work their regularly assigned work schedule, and in times of need, be able to work an extended schedule depending on company or departmental needs, project requirements, or customer demands.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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